The Team

Meet the team who make sure everything runs smoothly at the Hôtel Louvre Lens

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Anthony, Raynald and Laura are part of the hotel’s team of 25 enthusiatic employees all focused on making every stay a successful and original experience full of thoughtfulness.

3 questions to hotel director Antoine Bouilhol

Which values does the hotel’s service quality promote?
Availability, discretion and pro-activity

An example of how the team has made you proud?
Although the hotel has not been open very long the team has already surprised me. We recently invited the families who used to rent the old cottages before the transformation to dinner. One of the guests was quite upset when she saw the room which used to be her old house. During the meal we had noticed how much she liked the cutlery. So Anthony gave her a full set as a souvenir to cheer her up when she left.

Two words to describe the team’s best qualities?
I would say they are enthusiastic and thoughtful.